Witsprint

Support

Something not working, or a question? Email witsprint.support@gmail.com and we'll get back to you. It helps to say which iPhone you have and what you were doing.

How do I keep my progress if I get a new iPhone?

Save it with your Apple Account first: Profile, Settings, Account, Continue with Apple. On the new iPhone, tap I already have an account on the first screen and sign in with the same Apple Account.

Do I need an account?

No. You can play without signing in; your progress is saved to a guest account. Saving it with Apple only matters if you want it back on another iPhone.

My streak ended. Can I get it back?

For a short time after a missed day, you can repair it with gems: tap the flame on the home screen. Streak freezes, also bought with gems, cover a missed day automatically.

I can't hear any sounds.

Sounds follow your iPhone's silent switch. Check that it's off, and that Sound is on in Settings.

How do I delete my account?

Profile, Settings, Account, Delete account. It deletes everything, on your iPhone and on our servers, and can't be undone. See the privacy policy for details.